Why Is User Experience Important?
User experience (UX) surrounds all the end-user interaction with the company, its products, and services. Its focus is on connecting the business goals and the user needs. A good UX enhances the accessibility and usability of your website. User experience is essential because of the benefits that come with it, including: 1. Increases conversion Customers will always choose to open the website with an easy and practical user experience. An increase in the number of visitors on your site will result in a growing conversion rate. It increases the company's revenue as the visitors will probably buy the products or services being provided on the website. Usability also has a significant impact on customer's satisfaction. It increases their willingness to pay for products, boost their likelihood to give referrals for products, and reduces their reluctance to switch brands. 2. Lower support costs Good user experience makes it easier for potential customers to get all the information...